Field-service scheduling guide
How small crews prevent technician double-booking
A simple scheduling control for owners accepting jobs from marketplaces, direct clients, email, and phone.
1
Use one source of schedule truth
Every accepted job must reach the same calendar, regardless of where it originated.
2
Store real start and end times
A start time without expected duration hides overlaps and travel constraints.
3
Assign a named technician
Unassigned work is not capacity planning. Assign ownership before confirming coverage.
4
Check overlap before acceptance
Compare the candidate time window against every scheduled job for that technician.
5
Account for travel and site access
Back-to-back jobs can still conflict when distance, parking, escorts, or check-in add time.
6
Require confirmation
Treat an unconfirmed assignment as a risk until the technician acknowledges it.
See conflicts in the same calendar as your jobs
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